Succulents and Cacti: After-delivery care and common issues

Does your succulent look bad? Do you think your cactus has a problem? In this guide you can find some common issues. This guide is for succulents and cacti purchased from Succora.

Shipping stress (wrinkles / softness / drooping)

A little stress after shipping is normal. Try the steps below:

1. Place the plant in bright, indirect light for 2–3 days (avoid harsh direct sun at first).
2. Avoid watering immediately unless the soil is completely dry and the plant is severely shriveled.
3. Make sure the pot has drainage and the soil isn’t staying wet.

After-delivery adjustment tips (first week)

• Keep the plant in a stable spot (no constant moving).
• Increase sun exposure gradually over 1–2 weeks.
• If you repot, use a fast-draining succulent/cactus mix and wait a short period before the first watering.

Common care questions

Leaves look wrinkled: often underwatering or root stress. Let the plant settle, then water only when soil is fully dry.
Leaves feel soft: often too much moisture or a soil mix that stays wet too long—pause watering and ensure good drainage.
Plant is stretching (getting tall): usually needs more light—increase light gradually.

If you think something went wrong during delivery

If your plant arrived in poor condition and you think it may be related to delivery/handling, please contact us and we’ll help.

To contact our support you can write an email to [e-mail] or Submit a request through our Help Center.